Dear customer, in order to be able to carry out your repair safely and smoothly at our premises, we kindly ask you to fill in the online form "Repair request" completely before sending the device(s). Delivery without prior submission of the online form may result in delays in the repair process.
Hint: If the unit is not repaired or a new unit is not ordered, a lump sum will be charged for the cost estimate(s) (plus freight and packaging). After your approval of the cost estimate by order, we start the repair process. After completion of the repair process, you will receive your device(s) back fully functional.